It is always useful to find out how others have approached the same issues you are facing. The case studies and examples here are designed to help guide, encourage and enthuse you about learning and development and how you too can realise the same benefits.

Video Case Studies

Ocean Kinetics Ocean Kinetics of Shetland share their thoughts on motivation, reward and getting the best out of a workforce.

Scottish Jerky Scottish Jerky of Nairn provide a valuable insight into how they successfully captured the imagination of the food-loving public.

Jacobite Cruises Jacobite Cruises of Inverness share their thoughts on money management, budgeting and how to stay afloat during tough economic times.

Forsyth's Ltd Forsyths of Rothes discuss the impact of diversification as well as the ways in which they continue to grow their business.

Black Isle Bronze Black Isle Bronze of Nairn offer an insight into their continued business growth despite the tough economic climate.

Cocoa Mountain Cocoa Mountain of Sutherland, highlight the methods they used to launch the company and the different ways in which they intend to grow the business.

Sureclean Ltd Sureclean of Alness highlight how a focus on training and development has contributed to the growth of the business.

Crannog Concept Ltd Crannog Concept of Fort William offer an insight into how investment in training and development can help grow a business.

Some of the case studies here are in Acrobat PDF format. If you do not have Acrobat reader on your computer, you can download it here

Ankerville Nursery staff training programme has helped increase the professionalism of the business and reassures parents that the health, safety and happiness of their children are paramount to the Nursery.

The Crannog Concept ltd. have succesfully employed targeted training to encourage multi-skilling and skills transfer across its varied business.

loch-crannog.pdf

DanMedical Ltd used the Learningworks Virtual Conference series to assist with their staff development.

cs_learningworks_danmedical.pdf

Using existing Frameworks such as SVQ and the Modern apprenticeship scheme, Fr Aviation set up an award-winning training and assessment centre within the company.

mbse-frakinloss.pdf

The specialised nature of HTS’s work requires that mostemployees undertake ongoing training. In order to facilitate this, they make use of employee training plans, and in-house CPD.

race-hicad.pdf

Support for specialist staff training has enabled Highland Airways Ltd to avert a potential skills shortage by safeguarding the expertise of its workforce now and in the future.

ine-highlandair.pdf

Through a combination of the Skillseekers program and a close relationship with their local high school, Islay and Jura Community Enterprises maintain healthy staffing levels.

aie-leisurectr.pdf

Jacobite Experience’s attitude to staff development puts the team member at the centre of the company, resulting in an enhanced experience for customers.

Jacobite.pdf

KP Technology aim to encourage a an attitude ofcontinuous enquiry and self-motivation amongst their staff, and see training as a continuous process.

case-kptechnology.pdf

When it became an employee-owned company Loch Fyne Oysters had to reconsider their training structure, and employed an external consultant to assist with this.

aie-lochfyne.pdf

In addition to an in-house coaching and mentoring system, MacDougalls Removals ensure all of their staff are trained by the body responsible for regulating their industry.

macdougalls.pdf

Mackay's took the opportunity to expand their in-house construction training to create a new business opportunity as a training provider.

case-mackays.pdf

Navertech management staff ensure success by undertaking skills training and development, provided by HIE, in preparation for the launch of their new business division.

cs_learningworks_navertechbiz24.pdf

Niall is passing on his own skills to his employees through training programmes and as a result is able to take on more work than in previous years.

sale-ntonagh.pdf

Northlink Ferries is using a framework provided by national vocational qualifications to help the company define standards in customer service and coach staff towards their achievement.

oe-northlink.pdf

Oilspill Training used INE’s Graduate Placement Scheme to help develop their own specialised e-learning modules.

ine-oilspill.pdf

Orkney Meat has developed a targeted training strategy tomaximise productivity without increasing staffing levels.

oe-meat.pdf

Parklands Ltd have used their company training strategy to develop excellent staff retention, improve employee confidence and attain high levels of personal care for clients.

mbse-parklands.pdf

Peak director Robert Egan attended a three-day enterprise seminar, hosted by HIE, to help get his new business off the ground. The company has also received funding through a HIE small business grant.

cs_learningworks_peakstates.pdf

The owners of the award-winning Plockton Hotel believe the secret of their success is the professionalism instilled in their staff by regular and focused training.

sale-plocktonhotel.pdf

Brian Wilson has made good use of the HIE Learningworks website gaining practical business advice and encouragement for his first business venture. He also used the site extensively locating courses such as food hygiene and accounts which have increased his range of vocational skills.

cs_learningworks_scottishjerky.pdf

Through the attainment of IIP status, SRT has ensured the loyalty and quality of life of its employees, by giving them a clear career path and enhancing their prospects.

se-srt.pdf

The 100-year old Times has embraced multi-skilling and re-training to cope with an ever-shifting technology base.

se-times.pdf

Stuart Bagshaw & Associates have used the WIE Graduate Placement scheme to help the business develop existing and additional services and methods of operation.

wi-architect.pdf

The hotel has initiated its own coaching and mentoring system, with funding support from HIE.  

HIE LW - Torridon.pdf

As a public service provider, West Coast Motors have to ensure that staff have a high degree of customer service as well as vocational proficiency.

West-Coast-motors.pdf